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The Jira Issues module shows a list of Issues to users. It only shows Issues they have permission to view.

You can add this module to your site’s site home, category homes, and Jira projects, and or /JSM portals.

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Module setup

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Settings

Info

Some

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settings are

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only available in Refined for Jira Service Management 3.1 and up.

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There are two advanced settings that can be made to this module: 

  • Columns - what columns to show

  • Filter - what tickets to filter out

Columns

To show columns you use the field names to specify which to show.

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Setting

Description

Columns

Select which information about the issues to include.

  • Simple columns. Choose from preselected types of information.

  • Advanced columns. Use custom fields from Jira as columns: the module supports the field types string, number, user, date, datetime, and array. For custom fields, use customfield_xxxxx where xxxxx is the field

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Ui expand
titleGetting the custom field id

  1. In General Configuration > Issues > Fields > Edit the field

  2. Look in the url

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Filters

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Example

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Note that once you add advanced columns, the simple columns you have set are ignored: you will need to add them in the Advanced column fields as well. For example, you can specify: issuetype,key,summary,customfield_10027.

Column titles

Select to show the titles of the columns.

Filter

Decide which issues appear in the module:

  • Basic filter. Display issues based on label, component, project, status, and creator.

  • Dynamic filter. Your users can filter issues based on issue status (open, closed, all) and issue assignment (assigned, watched, or reported by user). Users can also search issues with a search field.

  • Advanced filter. Enter the JQL you want to filter on. For custom fields, use cf[xxxxx] where xxxxx is the

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Find a field ID

  1. In General Configuration, go to Issues > Fields.

  2. Edit the field and look in the URL.

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