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When you create a Refined site, you choose a Refined URL: (subdomain).refined.site. Alternatively, you can make your site accessible via a URL on a custom domain you own: (subdomain).(domain.com). Such a custom domain helps users understand the purpose of your site and remember it more easily. |
Domain format and type
Examples
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Custom domain |
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octo-itsm.refined.site
www.(Domain).com
Custom domain
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(SubDomain).(Domain).com
Custom domain
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Your Refined for Cloud subscription includes one free custom domain, your which you can use for one Refined site. If you'd like to connect more Refined sites to your own domain, buy get a custom domain subscription. |
SSL certificate
Your custom domain includes an SSL certificate, which is renewed when needed — free of charge. The certificates will renew 24 hours before expiration of the old certificate: you don't need to take any action.
Set up a custom domain
In this tutorial we use examples from a fictional scenario. Let’s say that a company called Octo ITSM owns the domain octo-itsm.com. They used Refined to build a support site on octo-itsm.refined.site (the Refined URL), and want to make it available for users on help.octo-itsm.com (a custom domain).
Step 1: Set up your DNS configuration
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Before you connect your custom domain to a Refined site, it needs to be set up in your domain’s DNS configuration. Add a CNAME record and map it to custom.domain.refined.site. Use this exact string — don't replace custom.domain with any other text.
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Step 2:
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Add the custom domain
Go to the Refined Administration.
Click Sites in the left-hand menu.
Select the site.
Go to the Configuration tab.
Click the Edit General Settingsgeneral settings button.
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Fill in the custom domain.
Click the Save changes button.
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It might take some time before your custom domain is active. But no need to wait with making changes to your site — you can do this during the domain setup.
When the site indicator below the site name changes from yellow to green in Refined Administration > Sites, your update is done, the site is accessible on the new custom domain.
Start a custom domain subscription
Your Refined for Cloud subscription includes one free custom domain, which can be used for one Refined site. If you'd like to connect more Refined sites to your own domain, buy a subscription:
Go to the Refined Administration.
Click Account in the left-hand menu.
Click the Add payment details button to enter your credit card and billing information.
Click the Manage subscription button and specify how many custom domains you’d like to include in the subscription.
Each extra custom domain costs $10 USD/month. We use Stripe.com as payment provider, which means that we don’t store or process your credit card details.
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Cancel a custom domain subscription
Go to the Refined Administration.
Click Account in the left-hand menu.
Click the Manage subscription button and lower the amount of paid domains to 0. Your account always includes one free domain.