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One big benefit of using Refined is to get pages that contain good and structured content for anyone visiting. 

All categories, Jira projects or JSM portals on a Refined site have their own landing page.

  • Site home

  • Category home

  • Jira project

  • Jira Service Desk portal

The landing page’s structure and content are edited and setup using the layout editor. Each site, (sub)category, Jira project and JSM portal has its own home page. Think of them as landing pages that you can customise to help users find their way. You can edit the content and structure of these pages in the Layout Editor.

Access the Layout Editor

To edit a site or category home, go :

  1. Go to the home and click the … Three dots in the top right corner

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  1. Click Edit site/category home.

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To edit a footer:

  1. Go the the site home and scroll down to the footer.

  2. Hover the footer with your mouse and click the Pen icon in the top right.

Start from a template

If you need some design help, get started with one of our templates. To pick one, click the Templates button at the top of the Layout Editor.

Add content by using modules

Use modules to:

  • Create navigation.

  • Show content from Atlassian Cloud.

  • Add information.

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In some modules it’s possible to use text variables to make their content dynamic.

Structure your page using sections

Sections act as containers for modules and help you organise your page. Hover above or below an existing section, and add a new section by clicking the + button.

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  • Titles. Add a title and secondary title, which will show at the top of the section. You can set the alignment of the title in the page’s theme. 

  • Background. Set the background to either default (following the page’s theme) or transparent (shown on top of the theme background). 

  • View Permissions. Decide who is able to view this section.

View permissions on sections

Refined only shows portals that the users have access to based on their Atlassian account’s permissions. It is also possible to manually set view permissions on layout sections, to show only relevant content to specific users. For example, you can use this feature to show knowledge base articles to HR customer portal users and hide it for IT users.

Set view permissions

  1. In the Layout Editor, click a section’s lock button (located in the section’s top left-hand corner).

  2. Select which user(s) or user group can see the section’s content.

Drafts and previews

Use the previews and drafts buttons to fully prepare your layouts before you publish them for the users.

Restore a previous version

You can always go back to a previously published version of the page.

  1. Click the Version button at the top of the editor.

  2. Click Restore for the version you want to use. 

Export and import a layout

If you want to reuse a layout, you can export it and import it to another page.
Click the Import/export button at the top of the Layout Editor.

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