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Migrating Refined for Jira Service Management (JSM) to Cloud involves the following steps:
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Step 1. Migrate JSM to Cloud
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Make sure you have the following installed:
Refined Sites for Jira Service Management Server/DC version 3.6 or newer
Jira Server/DC version 8.20 or newer or Jira Service Management Server/DC version 4.20
On your Refined site, go to a site or category home and click the … Three
three dots in the top right corner > Edit site/category home.Click the Import/Export button > Download latest published version for use on Cloud.
If the layout contains modules that are unavailable on Cloud, a popup will appear. Select if you want to exclude or replace these modules in the Cloud layout. See the module comparison below.
When you're ready, click Download.
Go to the landing page on your Cloud site where you want to use the layout.
Click the … (
three dots ) > Edit page to open the Page Builder.Click Open the Three lines
Menu in the top-left > click Export/Import page layout.Upload the layout.
Make adjustments if necessary and hit Publish.
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Themes aren’t migrated and need to be re-created manually using the Theme Editor.
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Need more help?
Have a look at the migration FAQ and the demos & other resources page.
And of course don’t hesitate to contact us:
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Migration assistance. Our support team is always there to help you with questions before, during or after migration.
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Step 7. Set up the site in Refined Sites for JSM Cloud
Read the post-migration guide which includes best practices and tips for user onboarding.