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Info

Visuals of knowledge base sites

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built with Refined for Confluence and used in parallel with Support Services built on Jira Service Management.

Table of Contents

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Decibel Knowledge Base Site - Server and DC

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This knowledge base is

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built with Refined for Confluence Server.

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Decibel set up a knowledge base to improve the self service when employees needed help from IT.

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Visit Reel Studios Demo Support Site

Built with Refined for Jira Server connected to Reel Studios Knowledge base.

Visit Reel Studios IT Knowledge Base

Built with Refined for Confluence Server. Connected to Reel Studios Service Desk.

Setup a Knowledge Base

Coming soon…

Navigation between Reel Studios Support Service (built with Refined for Jira) and a Refined Confluence knowledge base:

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Cirrus Knowledge Base - Cloud

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The pages created in Confluence can be directly connected to Refined for Jira Service Management.

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Ui button
titleGuide to setup a knowledge base
url/wiki/spaces/RFCS/pages/222953514/Setup+a+Knowledge+Base+Site
Ui button
titleVisit Decibel IT knowledge base
urlhttps://confluence-server-demo.refined.com/display/ITKB

Cirrus Knowledge Base Site - Cloud

This Cirrus knowledge base site is built with Refined for Confluence Cloud.

Cirrus is a (fictional) file exchange service. They

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also a service desk setup using Refined for Jira Cloud. With the power of Refined on Cloud, Cirrus integrated Jira Service Desk and Confluence into their Refined site*. This meant they could show resources within the one site from their Confluence knowledge base as well as request types.

*Please note, Cirrus needed to purchase both Refined for Jira Cloud and Refined for Confluence Cloud to integrate both Jira and Confluence onto their site.

Visit the Cirrus Knowledge Base

Learn how to setup a knowledge base like Cirrus - coming soon

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Example of navigation on Cirrus to a knowledge base article.

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Ui button
titleVisit Cirrus Knowledge Base
urlhttps://cirrus.refined.site/

Flowerly Knowledge Base Site - Cloud

Flowerly use Refined to display their company knowledge in an engaging and easily consumable way for their B2B clients. See an example of how the native Confluence content is rendered in Refined for Confluence Cloud.

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