Users with administrative rights administrator permissions can edit settings on your sites and/or in the Refined Administration. There are three types of Administrators:
A user who is a Confluence/Jira Administrator can edit all Refined settings.
A user who is manually added as Refined Administrator can edit all Refined settings.
A user who is manually added as Site Administrator can edit site-specific settings.
It can be beneficial to delegate administrator permissions to colleagues, for example when you work with teams who all have different specialisations:
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A support team member can be added as a Site Administrator of your support site.
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A HR team member can be added as a Site Administrator of your intranet.
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different types of administrators, each with their own set of permissions:
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Confluence and JSM administrators
By default, your organization's Confluence/Jira Service Management (JSM) administrators can manage all sites and settings in your Refined instance.
Refined administrators
You can also give full administrator rights to other users in your organization, by making them Refined Administrators. This can be beneficial if you want a designer to help out with the look and feel of several sites, for example.
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Refined
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By default, all your organisation’s Confluence/Jira Administrators have administrator rights in Refined. You can also assign Refined Administrator roles to any other Confluence/Jira user in your organisation, giving them the same administrator rights.
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Administrators are still bound by Atlassian permissions. This means that they can only add and edit
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spaces or projects if they
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Sites
Themes
Integrations
Accounts and billing
Permissions
Page layouts
Administrators of a specific Confluence space or Jira project can only edit the layout of pages that they are allowed to view.
In Jira Service Managementcan view them in Confluence or JSM.
In native JSM, JSM Agents can see to which Refined site a project is added. They can’t make any changes in Refined Sites unless they are 're a Refined Administrator administrator or Site Administratorsite administrator.
Add or remove Refined
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administrators
Go to the Refined Administration.
In Click Administrators in the left-hand menu, click Permissions.
To add an admin, click the + Add Refined Administratoradministrator button.
To remove an admin, hover your cursor over an admin and click the cross that appears.
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A Site Administrator can edit settings related to a specific Refined Site, including:
Site Builder, Configuration, Permissions, Audience Features and Site Switcher.
Layouts of spaces and projects that the user is allowed to view.
Add or remove Site Administrators
Confluence Administrators, Jira Administrators and Refined Administrators can give others in their organisation Site Administrator rights:
Go to the Refined Administration.
In the left-hand menu, click Sites > the site you want to edit.
Click the Permissions tab > Add site administrator, or hover a user’s avatar and click the cross to remove them.
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Site administrator permissions
Site administrators can manage a specific Refined site. This includes editing the site settings, as well as landing pages of spaces and projects that they are allowed to view. Even if these pages contain sections that the site administrator can’t view on the Refined site due to the section’s view permissions, they are still able to view and edit them.
Site administrator permissions can be especially helpful when you work with teams that all have different specializations. For example:
A colleague from the Customer Success team can help you out with building your support site.
You can get an HR team member to join you in managing the intranet.
Add or remove site administrators
Users with Refined administrator permissions can give site administrator permissions to others in their organization:
Go to the site settings.
Click the Permissions tab.
In the Site administrators section, click the + Add site administrator button to add an administrator.
Hover a user and click the cross to remove their administrator rights.
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Space and project administrators
Administrators of a particular Confluence space or JSM project can always edit the landing page of that space or project. They don’t have access to the Refined Administration.