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Due to technical limitations, this module does not work with Confluence Cloud knowledge basesonly works with Confluence Server/DC knowledge bases, not with knowledge bases on Confluence Cloud. |
Display a listing of knowledge base articles on the customer portal for quick and easy navigation to the right information.
You can add this module to your site home, category homes, and Jira projects/JSM portals.
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Set up an Application link to your Confluence. Enter the Confluence URL and the relevant Confluence space key from which you want to pull the articles.
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Settings
Setting | Description |
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Title | Toggle the title on or off. |
Title text | Write a title for the module. |
Promoted search results | |
Confluence URL | Please note there needs to be an AppLink set up for your Confluence instance. The URL needs to be exactly the same as the one configured in the Application Link. |
Space | Enter a space key here to only include pages from that Confluence space. Add a dash ( - ) in front of a space key to exclude its pages. Separate multiple pages with commas. Leave empty for a global Confluence search. |
Label | Enter a label here to only include Confluence pages with that label. Add a dash ( - ) in front of a label to exclude its pages. Separate multiple labels with commas. Leave empty for a global Confluence search. |
Number of items | Set the amount of knowledge base articles that should be shown by default. Users can see additional articles by clicking the module’s More button. |
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