With Refined you can add several sites to one Jira instance. Sites are separate landing pages creating different, and separate, areas of your Jira.
Sites are added and managed in the Site Builder within Refined Administration. This is also where you add, remove and organise Refined sites and categories.
Access the Site Builder via Jira Administration
Go to Jira Administration > Manage apps
Click Refined Configuration
Click on Open Refined Administration
Access the Site Builder via a Refined site or portal
From the Refined Site, click the settings cog in the top right corner.
Click on Site Builder.
Refined for Jira Service Management
When you have installed Refined and Jira Service Management, there is always a Global JSM Site. This site is the equivalent to the Help Center of default JSM, which holds all JSM projects. It can have the default JSM look and feel, or you can add a theme to it with Refined.
Globally activated Refined JSM site
Having the Global JSD Site themed means that every JSD portal will be activated in Refined.
In this example the two JSD portals will be in a Refined Site.
Any Jira Service Desk project that exist on the site will show up in the Global JSD Site.
An default Global JSD Site
In this example the two JSD portals will be in the default JSD theme and site.
Having Refined not activated globally means that JSD portals in the global site will not be themed, while JSD portals in the other Refined Sites or categories will be themed.
Refined for Jira Core and Jira Software
When Jira Core and Jira Software are used either independently or together but without Jira Service Desk, there are no Refined Sites when Refined is installed. Any Refined Site will be manually created.
Any Jira Core or Jira Software project that you want to add to a Refined Site will need to be manually added to the site - this means that you hand-pick what projects goes on a Refined Site.
Combining Jira Core, Jira Software and Jira Service Desk
You can add projects of any kind to any site, this is completely up to you. As soon as you have Jira Service Desk the Global JSD Site will be there, and you can add any project type to that site.
In this example there are three categories to further add structure to the Refined Site, and there are two JSD portals and two Jira Software projects in the same Refined Site - in this example the Global JSD Site.
Additional sites
Any additional site added to the Site Builder will always have the Refined theme activated.
Creating structure on a Refined Site
Every Refined Site has its individual structure and navigation made by adding categories and Jira items to the site.
Categories are containers that are added to a site, and can be added in several levels to create sub-categories.
Custom Links
With version 3.0 you can add custom links, any URL to any place on the internet in your structure. Simply use "Add a link" to add a link to a site or a category.