JSM portals

Add a customisable landing page that features a JSM portal. Users can create and view requests on this page.

Add a JSM portal

You can add a JSM portal to as many sites as you want.

Go to the Site Builder.
- To add a portal to the bottom of the Site Builder, click the + Add Content button.
- To add a portal to a specific location in the Site Builder, hover your cursor between content items. Click the plus button that appears to add a portal at the same level, or the insert button to add it as a child item.
Select the portals you’d like to add to your Refined site – you can add several at once. The list displays five portals at a time, you can use the Search function to find more. Please note that you can only see portals that you are permitted to view in your Jira instance.

After adding the portal to your site, you can further edit its settings by clicking the content item’s … (Three dots) > Settings.

Setting	Description
Name	Change the landing page’s name. Note that this name is not connected to your Jira instance. This means that: Changing the name of a portal in your Jira instance doesn’t change the name of that portal in your Refined site. Changing the name of a portal in your Refined site doesn’t change its name in your Jira instance.
Show in the Navigation Menu	In some cases, you may want to add a portal to a site but not display it in the Navigation Menu. For example to use information from a specific portal in a module, but not show it to all users side-wide
Theme	Change the portal’s theme. By default, it inherits your site’s theme.
Connected with	See to which JSM portal the landing page is connected.

Use the Page Builder to customise the portal’s landing page and highlight what matters most: for example by showing a user their open requests.

Access the Page Builder by clicking a content item’s … (Three dots) > Edit Page.