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Users with administrative rights can edit settings in the Refined Administration. There are three types of Administrators: 

  • A user who is a Confluence/Jira Administrator can edit all Refined settings. 

  • A user who is manually added as Refined Administrator can edit all Refined settings. 

  • A user who is manually added as Site Administrator can edit site-specific settings.

It can be beneficial to delegate administrator permissions to colleagues, for example when you work with teams who all have different specialisations:

  • A support team member can be added as a Site Administrator of your support site.

  • An HR team member can be added as a Site Administrator of your intranet.

  • A designer can be added as Refined Administrator to help out with the look and feel of several sites.

Confluence/Jira/Refined administrators

By default, all your organisation’s Confluence/Jira Administrators have administrator rights in Refined. You can also assign Refined Administrator roles to any other Confluence/Jira user in your organisation, giving them the same administrator rights.

In the Site Builder, Refined Administrators can only add and edit Confluence/Jira content if they have view permissions for that content in Confluence/Jira.

Confluence/Jira Administrators and Refined Administrators can manage:

  • Sites

  • Themes

  • Integrations

  • Accounts and billing

  • Permissions

  • Page layouts

Administrators of a specific Confluence space or Jira project can only edit the layout of pages that they are allowed to view.

In Jira Service Management, JSM Agents can see to which Refined site a project is added. They can’t make any changes in Refined unless they are a Refined Administrator or Site Administrator.

Add or remove Refined Administrators

  1. Go to the Refined Administration.

  2. In the left-hand menu, click Permissions.

  3. To add an admin, click the + Add Refined Administrator button.
    To remove an admin, hover your cursor over an admin and click the cross that appears.

Site administrators

A Site Administrator can edit settings related to a specific Refined Site, including:

  • Site Builder, Configuration, Permissions, Audience Features and Site Switcher.

  • Layouts of spaces and projects that they are allowed to view. Note that even if these layouts contain sections that the Site Administrator cannot view on the Refined site due to section view permissions, they are still able to view and edit them in the Page Builder.

Add or remove Site Administrators

Confluence Administrators, Jira Administrators and Refined Administrators can give others in their organisation Site Administrator rights:

  1. Go to the Refined Administration.

  2. In the left-hand menu, click Sites > the site you want to edit.

  3. Click the Permissions tab > Add site administrator, or hover a user’s avatar and click the cross to remove them.

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