A cookie dialog helps users understand what kind of cookies you want to collect and why you want to do so. It’s a great way to comply with laws such as GDPR and CCPA, and with your organization's policies.
The cookie dialog appears when a user visits your site for the first time. The dialog won’t appear again, unless:
The user cleared out their browser’s cookies.
You changed the contents of the dialog.
You deactivated and later reactivated the dialog.
Users can still change their cookie settings whenever they want:
Logged-in users can do this by clicking their avatar in the top-right corner > Cookie settings.
Anonymous users can do this by clicking the Cogwheel icon in the top-right corner > Cookie settings.
Data Processing Agreement
Before setting up a cookie dialog, please request a Data Processing Agreement (DPA) and return a signed copy to us. We do not accept any changes to the DPA.
While it is technically possible to use the dialog without signing a DPA, we don’t recommend it. Signing a DPA ensures that you follow procedure from a legal perspective (for example, in relation to GDPR).
Set up a site’s cookie dialog
Go to the Refined Administration.
Click Sites in the left-hand menu.
Select the site.
Go to the Configuration tab.
Go to the Cookie dialog section.
Dialog and privacy policy text
When you first set up your cookie dialog, a template appears that you can customize to fit your company. You can also use the extensive cookie policy and privacy policy templates below. We still recommend you to consult your own experts, as we can’t guarantee the templates follow your company’s policies or your country’s data privacy laws.
Dialog buttons
Turn on the cookie consent option to display two buttons in the cookie dialog. By clicking the primary button, users allow all cookies. By clicking the secondary button, users allow only required cookies. You can customize the text of each button.
Turn off the cookie consent option to display one button in the cookie dialog. In this case, all cookies are collected and the user closes the dialog by clicking the button. You can customize the button’s text.
Types of cookies
Required cookies
Refined collects a handful of cookies, which are necessary for the product to function: for example to authenticate a user. Users can’t opt out of these cookies in Refined, but they may be able to opt out by changing their browser settings. However, Refined will not function as expected if users have blocked cookies.
All cookies
Required cookies.
Google Analytics cookies, if you connected a Google Analytics tracking ID.
Custom cookies, if you added them.
According to the EU's Data Protection Law (GDPR), you need users' consent to collect the Google Analytics and custom cookies.
Add custom cookies
Refined doesn’t offer support for issues caused by custom CSS or HTML. Please note that Refined reserves the right to change the HTML structure of this product at any time. We don’t recommend you to override CSS from the product.
You can add your own cookies with the HTML module or by adding custom HTML or CSS to your site.
The cookies we set for consent are required-cookies-acknowledged and all-cookies-accepted. The value of these cookies is the version of the cookie dialog that the user has accepted. The site DOM contains a meta tag with the name cookie-latest-version. You can accessed and compared it with the consent cookie values to decide if you should add your cookies or not. The value in the meta tag will be 0 if the dialog is not set up. The version will increase whenever the cookie dialog is edited.