Searching on a site

When a user searches on your site, the results depend on:

The type of search field they use

Search field in	Gives search results from
Navigation menu	Pages and blog posts from all Confluence spaces on the site. Issues from all Jira Software projects on the site. Request types from all JSM projects on the site. Links. Landing pages: the site’s home page, Refined pages, and customizable pages that feature a space or project. Articles from knowledge bases added to JSM projects. Promoted search results, no matter which location they’re set to.
Search Highlight module	Search results differ depending on the page the Search Highlight module is located on.
Summary field when creating a JSM request	If your site features a knowledge base, users who create a JSM request see suggested articles based on their keywords when filling in the summary field.
Left-hand menu of Confluence spaces	The search bar only gives results from the Confluence space it’s located in, including promoted search results. Toggle it on/off in the space settings.

Their Confluence and Jira permissions

Users can only see pages, blogs, requests and request types that they’re allowed to see in Confluence and Jira.

View permissions set up in the Site Builder

Apply view permissions on Refined pages, links, and menu folders in the Site Builder.

Promoted search results

Help users find content quicker by recommending pages to them when they search for specific keywords. Promoted search results appear at the top of the list of search results.