Assets fields in JSM forms and requests

Owned by Madzy Soetman
Last updated: Nov 19, 2024
1 min read
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JSM Assets fields setup beta

Connecting to the assets API isn’t recommended by Atlassian. Providing your account credentials is done at your own risk.

To display assets fields in JSM requests and forms, connect your site to Atlassian’s Assets API.

First, create this setup in native JSM:

  1. In native JSM, create a service user with a product admin role. Give this user the specific assets permissions you want all users on your site to have.

  2. In the top navigation bar, select Assets > Object schemas.

  3. Open your object schema.

  4. In the top-right, select Object schema > Configure.

  5. Switch to the Roles tab.

  6. Add Refined Sites to the Object Schema (click to enlarge):

Then create this setup in the Refined Administration:

  1. Go to the site’s Configuration tab.

  2. Scroll down to JSM assets fields.

  3. Click the Connect to API button.

  4. Let an Atlassian user in your JSM instance create an API token. The users who visit your site will be able to see all Asset fields that this Atlassian user can see. Learn more about Atlassian tokens

  5. Fill in the user’s email address and the user’s token.

  6. Click the Connect button.

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