Extend the Customer Portal UI

Follow these guides to add compatibility to Refined for Jira Service Management.

Extend the Customer Portal UI

We are following the Jira Service Desk UI plugin points.

Request panel example:

<web-panel key="header-panel" location="servicedesk.portal.request.panel">
    <resource name="view" type="static"><![CDATA[<b>Hello Request Header!</b>]]></resource>
</web-panel>

Request action link example:

<web-item key="refined-link-key" name="A link to Refined.com" section="servicedesk.portal.request.actions" weight="100">
        <label>Link to refined.com</label>
        <icon height="16" width="16">
                 <link>${req.contextPath}/download/resources/com.refinedwiki.jira.servicedesk.refinedtheme/images/customer-site-icon.png</link>
        </icon>
        <link>https://refined.com</link>
</web-item>

Include your resources

Add refinedcustomerportal to the resources of your app. In atlassian-plugin.xml of your app, add:

<web-resource key="resource-key" name="Resource Name">

    ...

    <context>refinedcustomerportal</context>
</web-resource>