Version 1.x.x release notes

Please continue to report bugs and share your ideas for improvements and new features at support.refined.com!

Thank you!

Version 1.2.8

Compatibility for JIRA 7.9 & JSD 3.12

This version is compatible with JIRA 7.9 and JSD 3.12. 

Minor bugfixes

• Improvement of customer information for missing mandatory field.

• Compatibility improvements for third party apps

Version 1.2.7

Minor bugfixes

• Resolved issue rendering portals when serviceDeskId and portalId differs

• Resolved bug where images on a request couldn't be opened in a preview (lightbox)

• Resolved issue where Recommended Links couldn't be clicked, when viewed on the JIRA search result page.

• Resolved issue where the user needed to be jira-system-administrator to access theme configuration. Now it's changed to jira-administrator.

Version 1.2.6

Support for JIRA 7.7

Minor bugfixes

• Resolved issue rendering portals when serviceDeskId and portalId are different

Version 1.2.5

Minor bugfixes

Version 1.2.4

Minor bugfixes

• Resolved issue when creating requests from agent view.

• Resolved drag n drop bug in the layout editor.

Version 1.2.3

Minor bugfixes

• Resolved bugs concerning description in the create request dialog.

• Resolved IE bugs in the layout editor. 

• Resolved issue to make it possible to click on a link in an email without being logged in. 

• Clicking on a portal logo takes you to the portal.

Version 1.2.2

Support for JIRA 7.6

Minor bugfixes

• Resolved bugs concerning languages

• Minor UI improvements of the create request popup

Version 1.2

Read more.

Version 1.1.4

• Links in the create request form now open in a new window.

• Improvement of the create request forms validation/error messaging. 

• Resolved bug where the request header was not rendered when the title was missing. 

• Uploading images with uppercase extensions (.PNG,.GIF..) to layouts and themes is now working. 

• The JIRA Issue collector is now compatible with the customer portal.

Version 1.1.3

• Fixed issue where transition by customer did not update the status in the My Request-view

• Fixed issue with css (quotes got escaped)

• Improvements to the create-ticket experience for customers. 

• Improved compatibility for JIRA 7.5 (IE11 on Windows 8.1)

Version 1.1.2

• Minor misc improvements

• Improvement for wikimarkup in Request Types. 

• Updates to French translations. 

Version 1.1.1

• Resolved database issue when using Oracle

Version 1.1

Read more.

Version 1.0.6

• Organisations are included in my requests navigation.

• Minor bug fixes.

Version 1.0.5

• Updates to rendering of icons and images on portal pages.

• Updates to sharing requests with Service Desk project settings. 

• Updates to My Request-counter. 

• Created date added to Request page.

• Minor bug fixes.

Version 1.0.4

• We have improved the My Requests-page with the possibility to add more filters than in previous versions.

• There are new templates for portal pages and themes. 

• Many minor issues have been fixed in this version making the product much more stabil. 

• Improvements for the administrator: Show the name of the active theme on each service desk, added tips & tricks-link, easier navigation for admins. 

• Compatibility with JIRA Service Desk 3.4.

Version 1.0.3

Minor bug fixes.

Version 1.0.2

Version 1.0.2 contains enhanced KB-integration as well as a new display of search results in the Search Highlight-modules. The search results are now displayed in a list going downwards instead of sideways as before, and the service desk from where the result is found is shown. 

Open

The release also contains minor bug fixes.

Version 1.0.1

This version contains minor bug fixes.

Version 1.0

Read more.