Site access permissions let you control who can access your site. Confluence and Jira Service Management (JSM) permissions still apply to all spaces and projects on your site.
Manage a site’s access permissions
Head to the Refined Administration.
Click Sites in the left-hand menu.
Select the site.
Click the Permissions tab.
Public - Anyone can view your site, regardless of whether they are logged in or not. This setting is useful if your site is a knowledge base or public facing support site.
Support (only available if you have added a JSM project to your site) - Customers who are logged in to JSM can view your site, as well as your organization's employees with an Atlassian account. This setting is useful for support sites where only customers with a JSM account can submit a ticket.
Private - Only your organization's employees with an Atlassian account can view the site. This setting is useful for intranets, for example.
Access level | Anonymous users | JSM customers | Atlassian users |
|---|---|---|---|
Public |
|
|
|
Support | - |
|
|
Private | - | - |
|
Interactions with other permissions
You can also set more granular permissions on parts of your site:
Permissions on specific Refined Pages, links and menu folders.
Permissions on specific content on landing pages of Refined pages, Confluence spaces, Jira projects, and JSM projects.
Still, all types of permissions interact with each other. For example, a user who doesn’t have site access won’t have access to a Refined Page that’s set to be seen by “anyone”.