Sometimes users have to log in to a Refined site with their Atlassian account, for example to create tickets. Logout happens automatically after seven days, and users can also log out themselves through the avatar icon located in the top-right corner.
After logging out from the site, users are not automatically logged out of Atlassian. For organisations in which multiple employees use the same laptop, tablet, or other device, this may pose complications. If you want to emphasise to users that they also need to log out of Atlassian, enable the Log out from Atlassian prompt.
The prompt looks different depending on the type of user:
Licensed users can click a Log out from Atlassian button, which redirects them to the Atlassian log-out page.
JSM customer users are instructed how to log out from the JSM customer portal. Clicking the Continue button takes them to the customer portal in Atlassian, where they have to log out by clicking their profile icon in the top-right of the screen.
Enable the Log out from Atlassian prompt
Go to the Refined Administration.
Click Sites in the left-hand menu.
Pick the site you want to work with.
Go to the Configuration tab.
Scroll down to the Security heading > toggle on Log out from Atlassian prompt.