Site Access Permissions let you control who can access your site. Note that Confluence and Jira permissions still apply to all spaces and projects on your site.
Head to the Refined Administration.
Click Sites in the left-hand menu.
Pick the site you want to work with.
Click on the Permissions tab.
Public - Anyone can view your site, regardless of whether they are logged in or not. This setting is useful if your site is a knowledge base or public facing support site.
Support (only available if you have added a JSM project to your site) - Customers who are logged in to JSM can view your site, as well as your organisation’s employees with an Atlassian account. This setting is useful if you have a support site on which only customers with a JSM account can submit a ticket.
Private - Only your organisation’s employees with an Atlassian account can view the site. This setting is useful for intranets, for example.
Access level | Anonymous users | JSM customers | Atlassian users |
|---|---|---|---|
Public | x | x | x |
Support | - | x | x |
Private | - | - | x |
You can also set View Permissions on a page-level: learn more.