From all Sites or portals you’ll be able to access My Requests. The global My Requests page is available via your user avatar menu in the top right.
From here you’re able to find, filter, arrange and overview your requests, as well as requests shared with you.
If you want similar functionality directly on the landing-pages and layouts, look closer at the module: My Requests Module
Filters
There are several options for filtering the My Requests listing via the filter bar available at the top.
Type | Values | Description |
|---|---|---|
Status | Any status Open Requests Closed requests | Filter on requests based on their status. From the avatar menu there are shortcuts to Open Requests via “My Requests” and to Any Status via “All Requests”. |
Reporter | Created by anyone Created by me Where I am a participant Organizations | Filter on requests created by you, or shared requests where you’re added as a participant. |
Request type | All visible request types for the user, grouped by portal. | Here you’ll filter on any specific request type that was used to create the request. |
Location From 3.3.0 | Sites, Categories, Portals | Here you can search for a location in the structure you or your Refined administrator set up via the Site Builder. You can search for a site, category or the portals to limit showing requests contained in those. |
Filter requests (Text search) From 3.3.0 | Any text value | The free-text search will append a JQL query to search for In short this means you’ll be able to search summary/title, description or the KEY of the request, as listed under Reference |
Columns
Adding & Removing columns
You’ll be able to customize what columns are shown through the Edit columns button. Here you’ll get a list of any visible field as configured for the available request types. Search for and check/uncheck the columns you’d like present and save. Once saved the table will update with your new selection of columns. There’s also the option to restore to the default values.
Sorting
For fields that support being sorted you’ll be able to sort the corresponding columns in acending or descending order. To do so you simply click the column header to toggle through the sort by states.
Rearrange columns
You can also change the order of the columns. To do so click and hold for a short while on the column header. A move icon will appear and you are then free to drag and drop it to any other location within the table header.