You can control which kind of user has access to a site. Note that Atlassian permissions still apply to all Atlassian content on your site.
Head to the Refined Administration.
Click Sites in the left-hand menu.
Pick the site you want to work with.
Click on the Permissions tab.
Public - Anyone can view your site, regardless of whether they are logged in or not. This setting is useful if your site is a knowledge base or public facing support site.
Support (only available if you have added a JSM project to your site) - Customers who are logged in to JSM can view your site, as well as your organisation’s employees with an Atlassian account. This setting is useful if you have a support site on which only customers with a JSM account can submit a ticket.
Private - Only your organisation’s employees with an Atlassian account can view the site. This setting is useful for intranets, for example.
Access level | Anonymous users | JSM customers | Atlassian users |
|---|---|---|---|
Public | x | x | x |
Support | - | x | x |
Private | - | - | x |
You can also set View Permissions on a page-level: learn more.