Integrations
Refined sites can contain content from:
Confluence. See supported Confluence formatting and macros
Jira Service Management. See supported JSM fields
Jira. Due to maintenance, it’s temporarily not possible for customers whose accounts were created after 20 August 2023 to add Jira projects to Refined sites. If you have any questions, please contact us.
Additionally, you can use Google Analytics to track the performance of your sites.
See your connected and available integrations
Go to the Refined Administration.
Click Integrations in the left-hand menu.
Support for Atlassian Marketplace apps
These apps in the Atlassian ecosystem can compliment your Refined sites.
Because Refined Sites for Cloud works as a site builder parallel to native Confluence and JSM, the apps don’t change native Confluence and JSM. Therefore, the Refined Sites apps don’t impact Atlassian Marketplace apps that add extra functionalities to native Confluence (like page versioning) and native JSM (like workflows, and reports).
Macros and special formatting on Confluence pages
Apps that help you create easy-to-digest pages.
Support for all macros except the Page Builder macro.
The Step, Tab, Panel, and Expand macros from Refined Toolkit help you break text on Confluence pages into easy-to-digest, interactive pieces. Button macros act as CTAs configurable by size and color.
As an added bonus, the app lets you customize the look and feel of native Confluence too. Themes and space overview customization can come in handy for spaces that you haven’t added to any Refined sites, but still want to make good-looking and easy to navigate.
See the marketplace listing and try Refined Toolkit free
View-only support for macros.
The Draw.io app lets you create easy-to-use and secure diagrams and whiteboards, all of which render on Refined sites. Users can only see the latest versions, not edit them.
View-only support for macros.
The Gliffy Diagrams for Confluence app lets you create detailed diagrams of key processes and structures. Users can only see the latest versions of diagrams, not edit them.
Full support.
The Numbered Headings app lets you number all headings on a Confluence page with the click of a button, saving time and effort. These numbered headings also render on Refined sites.
Analytics
Apps that help you gain and analyze user data.
Release notes and roadmaps
Apps that help you keep stakeholders informed.
It’s possible to add release note pages, a roadmap, and a widget to a Refined site, by using custom HTML. Note that we don’t support issues caused by custom HTML and we reserve the right to change the HTML structure of our apps at any time.
The Released app lets you transform your Jira tickets into a shareable roadmap, release notes and reports to keep everyone in the loop. See it in action on this demo Refined site
To embed a release note page and roadmap on a landing page on your site:
Create an HTML module and add the code.
Released also offers a widget. You can embed it on a landing page with the instructions above – or on your entire site by following the instructions on this page.
Chat widgets
Support chat apps make it easy for customers to contact you. Not using JSM? You can also embed chat widgets from third-party services like Intercom and Zendesk. Learn how
It’s possible to add the chat widget to a Refined site, by using custom HTML. Note that we don’t support issues caused by custom HTML and we reserve the right to change the HTML structure of our apps at any time.
You can add a Chat for Jira Service Management to your Refined site to offer users a live chat with your agents through JSM.
To embed the chat widget on a Refined site:
Go to the Refined Administration.
Select your site.
Go to the Configuration tab > scroll down to Security.
Turn on Custom HTML.
Add the code to the Injected at top of <body> section.
Do you use another app that compliments Refined sites? Get in touch
Support for third-party services
You can use custom HTML to add non-Atlassian services to your entire site or to a specific landing page.