Refined Toolkit stores a limited amount of data outside of Atlassian Cloud. Please note that the information on this page is subject to change.
What data does Refined store?
Layouts, hosted by Heroku in the US.
Themes, hosted by Heroku in the US.
Images in layouts and themes, stored in Refined’s S3 region-specific bucket in Amazon Web Services (AWS).
What data doesn’t Refined store?
Images in macros.
Personally identifiable information (except for IP addresses that we store in our logs for two weeks).
Login credentials. We never store login credentials of users, and authentication happens through Atlassian.
Atlassian Content. Atlassian content is never cached and it is fetched on demand for the user requesting the data.
Who can access data?
Access to Refined Toolkit's cloud infrastructure is restricted to Refined employees who require access to develop, maintain and troubleshoot issues within the product.
How do I exit the service agreement?
Move all content out of every Refined Toolkit macro.
Go to Settings > Apps > Manage apps.
Select Refined, then select Unsubscribe and Uninstall.
Refined will delete the customer's data after 30 days from the uninstallation.
Questions?
If you have additional questions about data storage, please get in touch with us. We'll be happy to hear from you.