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With Refined you can add several sites to one Jira instance. Sites are separate landing pages creating different, and separate, areas of your Jira. 

When you install or upgrade to RefinedTheme 2.0, all your JIRA Service Management (JSM) projects will be contained in the Help Center site. This site is the default one and you can't remove it or disable it. You can add more sites for different purposes.

Sites are added and managed in the Site Builder within Refined Administration. This is also where you add, remove and organise Refined sites and categories. 

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  1. From the Refined Site, click the settings cog in the top right corner. 

  2. Click on Site Builder

Add a site

  1. Go to the Site Builder.

  2. Click the Add site button.

    • Add the name and the URL path to the site, the URL can be used as a link to the site.

    • Set the permissions for the site. Note: The permissions are for what users can see the site. If a JSD project is placed on a site, having a URL for a portal the user can see, will show the portal even though the user can't see the site itself. Permissions are based on User Groups, setup User Groups and add your users to these accordingly.

    • Site logo. The site logo will be shown for this site.

    • Set the Theme for the site. Leave it empty to use the same theme as on the Help Center site.

    • If you want the Site Switcher to be shown on this site, make sure this option is checked.

    • Start site for groups. The start site feature makes it possible to direct users to specific sites when they log in. This setting is based on Jira User Groups and can be used for licensed and unlicensed (JSD customer) users. 

    • Start site for anonymous users. Check this box to make this site the start site for any user that is not logged in

  3. Drag and drop the JSD projects you want to have on this site.

  4. Adding categories. On every site you add you can add categories as well. A category allows you to further direct your users and divide your portals, or get you a landing page where you can add information and links.

Refined for Jira Service Management

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