With Refined you can add several sites to one Jira instance. Sites are separate landing pages creating different, and separate, areas of your Jira.
When you install or upgrade to RefinedTheme 2.0, all your JIRA Service Management (JSM) projects will be contained in the Help Center site. This site is the default one and you can't remove it or disable it. You can add more sites for different purposes.
Sites are added and managed in the Site Builder within Refined Administration. This is also where you add, remove and organise Refined sites and categories.
Access the Site Builder via Jira Administration
Go to Jira Administration > Manage apps
Click Refined Configuration
Click on Open Refined Administration
Access the Site Builder via a Refined site or portal
From the Refined Site, click the settings cog in the top right corner.
Click on Site Builder.
Add a site
Go to the Site Builder.
Click the Add site button.
Add the name and the URL path to the site, the URL can be used as a link to the site.
Set the permissions for the site. Note: The permissions are for what users can see the site. If a JSD project is placed on a site, having a URL for a portal the user can see, will show the portal even though the user can't see the site itself. Permissions are based on User Groups, setup User Groups and add your users to these accordingly.
Site logo. The site logo will be shown for this site.
Set the Theme for the site. Leave it empty to use the same theme as on the Help Center site.
If you want the Site Switcher to be shown on this site, make sure this option is checked.
Start site for groups. The start site feature makes it possible to direct users to specific sites when they log in. This setting is based on Jira User Groups and can be used for licensed and unlicensed (JSD customer) users.
Start site for anonymous users. Check this box to make this site the start site for any user that is not logged in.
Drag and drop the JSD projects you want to have on this site.
Adding categories. On every site you add you can add categories as well. A category allows you to further direct your users and divide your portals, or get you a landing page where you can add information and links.
Refined for Jira Service Management
When you have installed Refined and Jira Service Management, there is always a Global JSM Site. This site is the equivalent to the Help Center of default JSM, which holds all JSM projects. It can have the default JSM look and feel, or you can add a theme to it with Refined.
Globally activated Refined JSM site
Having the Global JSD Site themed means that every JSD portal will be activated in Refined.
In this example the two JSD portals will be in a Refined Site.
Any Jira Service Desk project that exist on the site will show up in the Global JSD Site.
An default Global JSD Site
In this example the two JSD portals will be in the default JSD theme and site.
Having Refined not activated globally means that JSD portals in the global site will not be themed, while JSD portals in the other Refined Sites or categories will be themed.
Refined for Jira Core and Jira Software
When Jira Core and Jira Software are used either independently or together but without Jira Service Desk, there are no Refined Sites when Refined is installed. Any Refined Site will be manually created.
Any Jira Core or Jira Software project that you want to add to a Refined Site will need to be manually added to the site - this means that you hand-pick what projects goes on a Refined Site.
Combining Jira Core, Jira Software and Jira Service Desk
You can add projects of any kind to any site, this is completely up to you. As soon as you have Jira Service Desk the Global JSD Site will be there, and you can add any project type to that site.
In this example there are three categories to further add structure to the Refined Site, and there are two JSD portals and two Jira Software projects in the same Refined Site - in this example the Global JSD Site.
Additional sites
Any additional site added to the Site Builder will always have the Refined theme activated.
Creating structure on a Refined Site
Every Refined Site has its individual structure and navigation made by adding categories and Jira items to the site.
Categories are containers that are added to a site, and can be added in several levels to create sub-categories.
Custom Links
With version 3.0 you can add custom links, any URL to any place on the internet in your structure. Simply use "Add a link" to add a link to a site or a category.