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Create a unique look and feel

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for your

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This is an overview of what components make up the look and feel for your Refined setup. 

Below you can see the same Refined site, with the same content, but displayed with two different themes. 

Example theme

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Example theme

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See an overview of your themes

In this tutorial we'll go through the basics of getting your very own theme up and running, using the Theme Editor. A Theme is created and managed in the Theme Editor and applied to the Site itself as a global theme, or to a Refined Page as a theme for an area of a site. The Theme Editor is opened when you edit an existing theme, or when you create a new one.

  1. Go to the Refined Administration.

  2. Go to the Themes & Styling tab.

Create and edit a theme

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Refined site.

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Themes

A theme determines the look of your site. Choose a pre-set theme, or apply your corporate branding by building your own custom theme.

You can apply different themes to each of your sites. This way, a knowledge base and an intranet can have different looks. You can also create themes for special occasions, like a holiday theme that you temporarily add to your intranet.

Manage themes

  1. Go to the Refined Administration.

  2. Go to the Themes & Styles tab.

Under the Themes & styles heading you find an overview of your themes. A green label shows which themes are currently Active (applied to a site).

Click on a theme’s Cogwheel to:

  • Edit: change the theme in the Theme Editor.

  • Rename: give the theme a new name.

  • Export: download the theme. You can then import (upload) it to another Refined instance.

  • Copy: duplicate the theme.

  • Delete: discard the theme. This can’t be undone.

Below the list of themes are two buttons:

  • Click the Create theme buttonto make a new theme in the Theme Editor.

  • Click the Import theme button to upload a theme which you previously exported.

Info

To create a new theme based on an existing theme,

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copy it and

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edit the copy.

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You are now in the Theme Editor, where you can customise the site’s main appearance.

Apply themes

Apply themes

applied to the Site itself as a global theme, or to a Refined Page as a theme for an area of a site. 

Settings apply to all pages on your site. If you want some pages on your site to look differently, set different themes for these pages.

In the Site Builder, you can decide which parts of Jira and Jira Service Management will be themed. A theme set to a site will apply to all the items in that site (Categories, Jira projects, and JSM portals) unless the item has a setting that overrides this. 

Themes are easy to create using the Theme Editor (that got a nice update in 3.0) with a preview, then saved an applied to Sites, Categories, Jira projects and JSD portals. 

For any site you want to set a specific theme to, go the Site Builder and click a site block’s Cogwheel to edit it. When a site’s theme is changed, it can be reverted to the default theme by clicking "Use default theme" in the top. 

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The theming setup

With Refined, you can choose to turn on theming globally switching on the global theming toggle. When global theming is enabled, all customer portals will be themed, and the theme that is applied is the one set on the Help Center.

You can mix and match which customer portals are themed using Refined, and which customer portals are kept as default JSM. 

Themes are always applied top down, according to their context unless you manually set a different theme to a customer portal. This means that a customer portal will have the theme of its parent, whether that be a site or a category, but you can override this by manually setting the theme to a customer portal.

Export/import a theme

You can export a theme and import it into another Refined instance (or your current Refined instance).

  • To export a theme, go to the theme overview and click the theme’s Cogwheel > Export.

  • To import a theme, go to the theme overview and click the Import Theme button.

Logos

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Logos are set

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per site

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. This lets you use the same theme on sites with different logos.

Advanced settings:

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CSS and

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HTML

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Use CSS and

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HTML to further customise your site

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Learn more about advanced customisations

Fill background

Use the "Fill Background" setting on a theme to give your portal a modern and sharp look. It fills out content to the full width of the browser window.

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Go to Refined Administration > Theme & Styling tab.

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Choose a theme to edit.

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Click Customer Portal in the feature menu.

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Note

This is only recommended for professional front-end developers. We do not offer support for issues caused by custom HTML and CSS.