Users can find all of a request’s details in the request view, including the description and comments. To customise the layout of the Requests view on your sites:
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Turn on Display assignee to let customers know who is working on their request. When selected, the assignee is visible in the requests page, the my requests list, approvals and request viewrequest view as well as the My Requests overview and the My Requests module.
List attachments
It’s possible to add attachments to comments in the Request request view. Turn on List attachments to show a list of all attachments in the request view’s right-hand column of the request view.