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  1. Open Confluence Cloud, Jira Software Cloud or Jira Service Management Cloud.

  2. Click Apps > Refined in the top menu.

  3. Click the Start building now Get started button.

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Info

If you have already created a Refined site before, you can also access the Refined Administration directly from that site. In the site’s top-right corner, click the Cogwheel and select where you want to go in the Site Administration (Site Builder, Configuration, Permissions, Audience Features, or Site Switcher).

Create a Refined site

Below guides for building the most popular types of sites customers build with Refined. If you want to build a different type of site, don’t worry: you’ll still pick up the basics by reading any of these guides:

Need inspiration? See what’s possible on Check out our demo sites .to see what’s possible:

Working with Refined and Confluence

Go from

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your site

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to

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Confluence

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Refined sites let you present your Confluence content in a clean, branded way. You still manage your space’s content in Confluence, meaning that all the updates you make there are instantly reflected on your Refined sites as well. It’s easy to move between your Refined site and Confluence.

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Info

These buttons are only visible to users who have permissions to view and edit the page in Confluence.

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Go from

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Confluence page to

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your site

In the Confluence page, click the Refined logo next to the breadcrumb navigation menu and select the site you want to visit.

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Working with Refined and Jira

View JSM projects in Jira

Refined sites let you present Jira projects in a clean, branded way. You still manage your projects' content in JSM, meaning that the updates you make there will show immediately on your Refined sites.

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  1. On your Refined site, go to the top-right side of the page.

  2. Click the … (three dots) button> View project in Jira.

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Create and view JSM requests

  1. Go to a JSM project’s landing page.

  2. Click on a request type to open the form, fill it out and hit Send.

  3. Go to the request by following the link in the notification that comes up once the request is created. You can add comments and attachments to your JSM requests via the Refined site, just as you could via the native portal.

You can find a list of requests at any time by clicking your avatar in the top-right corner > My requests. A red number on your avatar menu shows how many open requests you have.

Go from a JSM project to its Refined landing page (JSM agents)

In the left-hand menu, click Refined to see all Refined sites that include your JSM project. Select a site to go to the JSM project’s landing page.

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Need more help?

Contact us and we'll help you out! We’re happy to give you a demo or advise you in your setup.

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