My Requests overview

Owned by Madzy Soetman
Last updated: Jan 29, 2024
1 min read

Logged-in users can find an overview of their requests by opening the User menu > clicking My requests. A red number shows how many open requests they have.

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You can also show users their requests by adding a My Requests module to a page.

In the Requests overview, you can find specific requests by using the search bar or filters:

  • Open requests / closed requests / any status

  • Created by me / created by anyone / shared with me / shared with my organizations

    • Note that created by anyone includes tickets created by you or shared with you. Shared with me includes tickets

  • Request type (specific to the JSM projects added on that Refined site)

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Error notification: “Can’t show requests”

If a user sees a “Can’t show requests” error message, this likely happened because the relevant request type was was removed in JSM. To restore the request type, add it back to the project in JSM.