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Combine the power of Jira Service Management (JSM) and Confluence on your sites, by a dding adding Request Type links to your Confluence pages. For example, this can simplify HR processes on your intranet: when reading the employee handbook, a user can quickly file a request on-page.
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Some customers prefer to lead their users to native JSM when clicking on a request type, rather than keeping them on the Refined site. In that case, we recommend adding a link to native JSM to another module, for example an Icon module or Card module.
Edit the title
Simply click the module’s title to start writing and formatting. You can use text variables to make the text dynamic, for example to display the user’s first name.
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Setting | Description |
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Project | To include all projects added to your Refined site, leave this field empty. To show one or more specific projects, enter their JSM project IDs. Separate multiple IDs with commas. To show dynamic content, enter a text variable:
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Portal groups and request types |
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Item layout | Choose how the user sees the portal groups: Vertically, Horizontally or as Cards. |
Group style |
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Item size | Choose between Small, Medium, Large, and Extra large. |
Description | Choose whether the request type descriptions are always visible, or only as a tooltip (visible when the user hovers over the request type). |
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