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Migration guide

Make sure to read the differences between our
Info
Note

Before starting your migration, it’s essential to understand key differences between Cloud and Server/Data Center. Please make sure you’ve read these pages and prepared your instance:

apps and our preparation guide to get ready for your migration.

Step 1. Migrate JSM to Cloud

Use Atlassian’s Jira Cloud Migration Assistant to migrate your JSM Server/DC instance to Cloud.

Step 2. Install Refined Sites apps on Cloud

Install these apps on your Atlassian Cloud instance:

App

Description

Refined Sites for Jira Service Management Cloud

Required

Required app.

Refined Sites for Confluence Cloud
Optional

Install if you want to integrate Confluence spaces in your Cloud sites, for example to create a help center.

Step 3. Upgrade Refined for Jira Service Management Server/DC

Upgrade Refined for JSM Server/DC to the latest available version. How to upgrade depends on which version you currently use. To check your current version, go to the Confluence AdministrationManage apps.

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Step 5: Import and set up the site on Cloud

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MIGRATECONFCLOUD:Migration guide
MIGRATECONFCLOUD:Migration guide
nameImport and set up the site on Cloud
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Step 6. Re-create and apply themes

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