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In native JSM, create a service user with a Jira administrator role.
In the top navigation bar, select Assets > Object schemas.
Open your object schema.
In the top-right, select Object schema > Configure.
Switch to the Roles tab.
Add Refined Sites to the Object Schema:
Create an API token for the service user. Learn more about Atlassian tokens.
Then create this setup in the Refined Administration:
Go to the site’s Configuration tab.
Scroll down to JSM assets fields.
Click the Connect to API button.
Let an Atlassian user in your JSM instance create an API token. The users who visit your site will be able to see all Asset fields that this Atlassian user can see. Learn more about Atlassian tokens
Fill in the service user’s email address and the user’s token.
Click the Connect button.
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