Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Expand
titleHow long will it take to migrate?

It will require some preparation to make sure the migration goes smoothly. How long this takes depends on your specific setup. Then, it’s easy to migrate your sites one by one using our migration assistant.

...

Expand
titleWill my site structures and layouts carry over from Server/DC to Cloud?

Yes, but keep in mind that there are key differences between Server/DC and Cloud. Learn more:

Expand
titleWill my themes migrate from Server/DC to Cloud?

Themes aren’t migrated from Server/DC to Cloud. However, it's easy to recreate themes on cloud and apply them to Refined sites, as our Theme Editor works the same on Cloud as it does on Server/DC.

Expand
titleDoes the app work the same on Cloud as on Server/DC?

Generally, our Cloud apps offer the same or similar features as their Server/DC counterparts. There are, however, some key differences. Read about them in the setup and feature comparison.

Expand
titleAre my third party apps compatible with Refined on Cloud?

We support a number of third party apps. Because Refined Sites for Cloud works as a site builder parallel to native JSM, the app doesn’t change native JSM isn’t changed by Refined Sites. Therefore, Refined Sites doesn’t impact third party apps that provide functionalities in native JSM. However, it might impact apps that provide functionalities in the customer-facing portal may not be supported on Cloud. See the integrations and supported apps documentation.

Expand
titleWe have a custom domain on our Server/DC instance, can we use the same domain on Cloud?

Just as with Refined for Server/DC, our Cloud app allows you to add a custom domain. You can use the domain you had for your Server/DC site on your Cloud site. The server URL format is automatically converted to the new Cloud URL format.

...

Or