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Note

Refined doesn’t We don’t support issues caused by custom CSS or HTML. Please note that Refined reserves We reserve the right to change the HTML structure of this product our apps at any time. We don’t recommend you to override CSS from the productapps.

You can add chat widgets from external services to a Refined site. For example, widgets from Intercom and Zendesk make it easy for your users to contact you.

Info

Aside from widgets, Refined also features integrations and supported support for Atlassian Marketplace apps.

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Get the widget’s code

To get code for an Intercom chat widget, go to Intercom’s website > Settings > Installation > Web.

To get code for a Zendesk chat widget, go to Zendesk’s website > Settings > Channels > Widget > and create a widget.

Add the widget to a landing page

Edit a landing page and paste the code into an HTML module.

Add the widget to an entire site

  1. Go to the Refined Administration.

  2. Click Sites in the left-hand menu.

  3. Pick the site you want to add the widget to.

  4. Go to the Configuration tab > Advanced Settings > Activate Custom HTML.

  5. Paste your code in the At the end of BODY field.

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