When you use Refined, the look and feel of your site comes from different configurations and settings, all in combination with each other.
This is an overview of what components make up the look and feel for your Refined setup.
Below you can see the same Refined site, with the same content, but displayed with two different themes.
Example theme
Example theme
Create themes
A Theme is created and managed in the Theme Editor and applied to the Site itself as a global theme, or to a Refined Page as a theme for an area of a site.
Learn more about the Theme editor
Apply themes
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Create a unique look and feel for your Refined site.
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Themes
A theme determines the look of your site. Choose a pre-set theme, or apply your corporate branding by building your own custom theme.
You can apply different themes to each of your sites. This way, a knowledge base and an intranet can have different looks. You can also create themes for special occasions, like a holiday theme that you temporarily add to your intranet.
Manage themes
Go to the Refined Administration.
Go to the Themes & Styles tab.
Under the Themes & styles heading you find an overview of your themes. A green label shows which themes are currently Active (applied to a site).
Click on a theme’s Cogwheel to:
Edit: change the theme in the Theme Editor.
Rename: give the theme a new name.
Export: download the theme. You can then import (upload) it to another Refined instance.
Copy: duplicate the theme.
Delete: discard the theme. This can’t be undone.
Below the list of themes are two buttons:
Click the Create theme buttonto make a new theme in the Theme Editor.
Click the Import theme button to upload a theme which you previously exported.
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To create a new theme based on an existing theme, copy it and edit the copy. |
Apply a global theme
The global theme applies to all sites, unless specified otherwise in a site’s settings.
Go to the Refined Administration.
Go to the Site Builder tab.
Click the Global JSM site’s cogwheel > Edit.
Scroll down to the Theme heading and click Change theme.
Apply a site-specific theme
The site theme applies to all the items in that site (Categories, Jira projects, and JSM portals), unless
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For any site you want to set a specific theme to, go the Site Builder and click a site block’s Cogwheel to edit it. When a site’s theme is changed, it can be reverted to the default theme by clicking "Use default theme" in the top.
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The theming setup
With Refined, you can choose to turn on theming globally switching on the global theming toggle. When global theming is enabled, all customer portals will be themed, and the theme that is applied is the one set on the Help Center.
You can mix and match which customer portals are themed using Refined, and which customer portals are kept as default JSM.
Themes are always applied top down, according to their context unless you manually set a different theme to a customer portal. This means that a customer portal will have the theme of its parent, whether that be a site or a category, but you can override this by manually setting the theme to a customer portal.
Layouts
Adding categories, Jira projects or JSM portals to a Refined Site each item will get a Refined landing page to it. This landing page is a:
Site home
Category home
Jira project page
Jira Service Desk portal
Edit and setup the layout these pages using the Layout Editor. The content is added via Modules in the Layout.
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Learn more about the Layout Editor
Logos
You set logos per site, this means that when you have several sites each of them can have its own logo.
Advanced settings: css and html
Using css and html to further customize your site is an option with Refined, although we do not support any issue caused by these types of customizations.
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specified otherwise in an item’s settings.
Go to the Refined Administration.
Go to the Site Builder tab.
Click a site’s Cogwheel > Edit.
Scroll down to the Theme heading and click Change theme.
Apply an item-specific theme
Apply a theme to a specific item: a category, Jira project, or JSM portal.
Go to the Refined Administration.
Go to the Site Builder tab.
Click the item’s Cogwheel > Edit.
Scroll down to the Theme heading and click Change theme.
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You can also choose to use Refined only on specific portals. |
Export/import a theme
It’s possible to export a theme and import it into another Refined instance.
To export a theme, go to the theme overview and click the theme’s Cogwheel > Export.
To import a theme, go to the theme overview and click the Import Theme button.
Logos and icons
Personalise your sites by adding logos and icons.
Advanced settings: CSS and HTML
Use CSS and HTML to further customise your site.
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This is only recommended for professional front-end developers. We do not offer support for issues caused by custom HTML and CSS. |