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Yes, academic licenses are half off. Community licenses are available for eligible non-government, non-academic, non-commercial, non-political, non-religious, nonprofit organizations, they are free on Data Center and 75% off on Cloud. Apply for an Atlassian community license here.

The Atlassian license tier determines what the Refined Sites license type you need to buy for Refined. E.g. if you are installing Refined on . For example, if you want to install Refined Sites for Confluence with a 100 user Confluence license, then you need to purchase a 100 user license of Refined Sites for Confluence Server. This is done automatically via

The right tier is selected automatically in the Atlassian Marketplace. rw-

All Refined Sites sales are handled via Atlassian Marketplace. You can pay or get a quote directly through your my.atlassian.com account?Please read the related Atlassian documentation.In a nutshell, go to the UPM (Universal Plugin Manager) in Confluence/Jira. Select the app you wish to use and click buy. The app will appear in a cart and will show $0. This order will be flagged for approval by Atlassian Customer Advocates and will take in 1-3 business days to process.rw-

The license system is built by Atlassian and here is their answer regarding a developer license. They give the following answer:

"Marketplace app customers can get developer licenses for apps just as they can for host Atlassian products. Developer licenses are intended for staging or development environments only. Customers who have purchased Marketplace apps can get developer licenses by clicking the View Developer License link from their license page on my.atlassian.com.

The license types between the app and host application must match. That is, an app with a developer license only works in a host application that also has a developer license. The same applies to production licenses—a licenses — a host application with a production license only takes apps that also have production licenses. If an app license type doesn't match its host application, the Universal Plugin Manager reports a license error status of "Incompatible with product license (wrong type)" for that app."

Read more: How to create developer licenses.

In general, Cloud apps have a 30 days trial period. You can evaluate Refined Sites apps from the Marketplace for a longer time if needed. Atlassian manages licenses and trial extensions of Marketplace apps. Log into your my.atlassian.com account and extend the trial period. This is how it works across hostings: 

Server

• You can extend the trial up to 180 days (6x 30 days). Read more on our Marketplace listing.

Data Center

• You can extend the trial up to 180 days (6x 30 days). Read more on our Marketplace listing.

Cloud

: raise a ticket with Atlassian support to request an extension.

When a user ‘edits’ a Confluence page in Refined, they will edit it from Confluence itself (Refined Sites refers you to edit the page in Confluence in a new tab). However the changes will take effect as you would expect on the beautifully themed page.

Whenever you make changes in Confluence, they are immediately visible on your Refined site too.

Permissions on Confluence pages and spaces rule. Refined will expose Refined sites show pages, spaces and Confluence pages based on the user’s Confluence permissions added in Confluence. You can add additional permissions to the sections when building up your pages.

You can easily toggle on or off the 'Anonymous Access' button. More on this: Setting up a site in Refined

your sites and (sections of) pages.

• Manage a site’s view permissions

• Manage a page’s view permissions

Customers who created their account after 20 August 2023

Due to maintenance, it’s temporarily not possible youto add Jira projects to Refined sites. You can only add JSM projects to Refined sites. If you have questions about this, please contact us.

Customers who created their account before 20 August 2023

If you already have both Atlassian Jira and Jira Service DeskManagement, you only need to purchase Refined for Jira the app. Refined for Jira includes the functionality to display data from both Jira Service Desk and Jira.

Currently the Refined for Jira integration is only in beta but will soon be released commercially. 

one app: Refined Sites for Jira Service Management.

With Refined we are running Sites runs a separate service ( in parallel ) to regular Jira Service DeskManagement, and as such the Refined Sites customer portals are running run on our servers. This means the Customer Channels link in the agent view will link links to a default JSD JSM portal rather than a Refined portal.

Yes you can. Your Refined .Site site exists in parallel with your regular Jira Service Desk portals. It isn't until you refer your customers JSM portals. The customer will only end up at your new site when you refer them to the new URL, or when you change the email templates, that the customer will end up at your new site.