Users with administrative rights can edit settings in the Refined Administration. There are two types of Administrators:
Global administrator permissions
Users with global administrator permissions have full editing permissions in Refined. By default, all your organization's Confluence/Jira Administrators have global administrator rights in Refined. You can also give global administrator rights to other users in your organization, by making them Refined Administrators. For example, this can be beneficial if you want a designer to help out with the look and feel of several sites.
Refined Administrators are still bound by Atlassian permissions. This means that they can only add and edit spaces or projects if they can view them in Confluence or Jira.
In Jira Service Management (JSM), JSM Agents can see to which Refined site a project is added. They can’t make any changes in Refined unless they are a Refined Administrator or Site Administrator.
Add or remove Refined Administrators
Go to the Refined Administration.
In the left-hand menu, click Permissions.
To add an admin, click the + Add Refined Administrator button.
To remove an admin, hover your cursor over an admin and click the cross that appears.
Site administrator permissions
Site Administrators can edit settings related to a specific Refined Site, including:
Site Builder, Configuration, Permissions, Audience Features, and Site Switcher.
Layouts of spaces and projects that they are allowed to view. Note that even if these layouts contain sections that the Site Administrator cannot view on the Refined site due to section view permissions, they are still able to view and edit them in the Page Builder.
It can be beneficial to delegate Site Administrator permissions to colleagues, for example when you work with teams that all have different specializations. A Customer Success colleague can help you out with building your support site, and you can get an HR team member to join you in managing the intranet.
Add or remove Site Administrators
Users with global administrator permissions can give Site Administrator permissions to others in their organization:
Go to the Refined Administration.
In the left-hand menu, click Sites > the site you want to edit.
Click the Permissions tab > Add site administrator, or hover a user’s avatar and click the cross to remove them.
