A Cookie Dialog helps users understand what kind of cookies you want to collect and why you want to do so. You can create a custom Cookie Dialog that complies with laws such as GDPR and CCPA, and with your organisation’s policies.
The Cookie Dialog appears when a user visits your site for the first time. The dialog will not appear again, unless:
The user cleared out their browser’s cookies.
You changed the contents of the dialog.
You deactivated and later reactivated the dialog.
While browsing your site, users can still change their cookie settings whenever they want:
Logged-in users can do this by clicking their avatar in the top-right corner.
Anonymous users can do this by clicking the Cogwheel icon in the top-right corner.
Data Processing Agreement
Before setting up a Cookie Dialog, we kindly ask you to request a Data Processing Agreement (DPA) by visiting Cloud support and to return a signed copy to us. We do not accept any changes to the DPA.
While it is technically possible to use the dialog without signing a DPA, we don’t recommend it. Signing a DPA ensures that you follow procedure from a legal perspective (for example, in relation to GDPR).
Set up a Custom Cookie Dialog
Go to the Refined Administration.
Click Sites in the left-hand menu.
Pick the site you want to work with.
Go to the Configuration tab.
Dialog and privacy policy text
When you first set up your cookie dialog, a template appears that you can customise to fit your company.
Our lawyers have written more extensive cookie policy and privacy policy templates. We still recommend you to consult your own experts, as we can’t guarantee the templates follow your company’s policies or your country’s data privacy laws.
Dialog buttons
Turn on the cookie consent option to display two buttons in the Cookie Dialog. By clicking the primary button, users allow all cookies. By clicking the secondary button, users allow only required cookies. You can customise the buttons’s text.
Turn off the cookie consent option to display one button in the Cookie Dialog. In this case, all cookies are collected and by clicking the button the user closes the dialog. You can customise the button’s text.
Cookie collection options
Required cookies
Refined collects a handful of cookies, which are necessary for the product to function: for example to authenticate a user. Users can’t opt out of these cookies in Refined, but they may be able to opt out by changing their browser settings. However, Refined will not function as expected if users have blocked cookies.
All cookies
This includes:
Required cookies.
Google Analytics cookies, if you connected a Google Analytics tracking ID.
All custom cookies you added.
According to the EU's Data Protection Law, GDPR, you need users' consent to collect these types of cookies.
Add custom cookies
You can add your own cookies with the HTML module or by adding custom HTML or CSS to your site.
The cookies we set for consent are required-cookies-acknowledged and all-cookies-accepted. The value of these cookies is the version of the cookie dialog that the user has accepted. The site DOM contains a meta tag with the name cookie-latest-version that can be accessed and compared with the consent cookie values to decide if you should add your cookies or not. The value in the meta tag will be 0 if the dialog is not set up. The version will increase whenever the cookie dialog is edited.
Refined is not supporting issues caused by custom CSS or HTML. Please note that Refined reserves the right to change the HTML structure of this product at any time. We don’t recommend you to override CSS from the product.