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Supported Atlassian Marketplace apps

Supported Atlassian Marketplace apps

Your Refined sites support many different types of apps in the following categories:

Additional native Confluence/JSM functionality

Because Refined Sites for Cloud works as a site builder parallel to native Confluence and JSM, the apps don’t change native Confluence and JSM. Therefore, the Refined Sites apps work with all Atlassian Marketplace apps that add extra functionalities to native Confluence (like page versioning) and native JSM (like workflows, and reports).

Listed below, you find all other apps from the Atlassian ecosystem can compliment your Refined sites.

Macros and special formatting on Confluence pages

Apps that help you create easy-to-digest pages.

Support for all macros except the Page Builder macro.

The Step, Tab, Panel, and Expand macros from Refined Toolkit help you break text on Confluence pages into easy-to-digest, interactive pieces. Button macros act as CTAs configurable by size and color.

As an added bonus, the app lets you customize the look and feel of native Confluence too. Themes and space overview customization can come in handy for spaces that you haven’t added to any Refined sites, but still want to make good-looking and easy to navigate.

See the marketplace listing and try Refined Toolkit free

Read the documentation

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View-only support for macros.

The Draw.io app lets you create easy-to-use and secure diagrams and whiteboards, all of which render on Refined sites. Users can only see the latest versions, not edit them.

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View-only support for macros.

The Gliffy Diagrams for Confluence app lets you create detailed diagrams of key processes and structures. Users can only see the latest versions of diagrams, not edit them.

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Full support.

The Numbered Headings app lets you number all headings on a Confluence page with the click of a button, saving time and effort. These numbered headings also render on Refined sites.

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Analytics

Apps that help you gain and analyze user data.

It’s possible to track Confluence page views on a Refined site, by enabling embedded Confluence pages. If that feature isn’t available on your site, you can use custom HTML. Note that we don’t support issues caused by custom HTML and we reserve the right to change the HTML structure of our apps at any time.

The Google Analytics in Confluence app offers in-context Google Analytics reports for spaces, pages and users.

Learn how to track Confluence pages on your Refined sites

It’s possible to track Confluence page views on a Refined site, by enabling embedded Confluence pages.

The Viewtracker app lets you get Confluence page view insights, track user activity & generate user engagement analytics reports with strong data privacy focus.

Learn how to track Confluence pages on your Refined sites

 

Release notes and roadmaps

Apps that help you keep stakeholders informed.

It’s possible to add release note pages, a roadmap, and a widget to a Refined site, by using custom HTML. Note that we don’t support issues caused by custom HTML and we reserve the right to change the HTML structure of our apps at any time.

The Released app lets you transform your Jira tickets into a shareable roadmap, release notes and reports to keep everyone in the loop. See it in action on this demo Refined site

To embed a release note page and roadmap on a landing page on your site:

  1. Get the required code snippet.

  2. Edit a landing page.

  3. Create an HTML module and add the code.

Released also offers a widget. You can embed it on a landing page with the instructions above – or on your entire site by following the instructions on this page

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It’s possible to add the release note widget and release page to a Refined site, by using custom HTML. Note that we don’t support issues caused by custom HTML and we reserve the right to change the HTML structure of our apps at any time.

The Automated Release Notes & Reports for Jira app makes it easy to inform stakeholders about contents of different release versions.

Get the app from the Atlassian Marketplace:

To embed a release notes widget on a Refined site:

  1. Get the required code snippet.

  2. Go to the Refined Administration.

  3. Select your site.

  4. Go to the Configuration tab > scroll down to Security.

  5. Turn on Custom HTML.

  6. Add the code to the Injected at top of <body> section.

To embed release notes on a landing page:

  1. Get the required code snippet.

  2. Edit a landing page.

  3. Create an HTML module and add the code.

 

Chat widgets

Support chat apps make it easy for customers to contact you. Refined also supports the native JSM chat widget, and widgets from third-party services like Intercom, Freshdesk and Zendesk. Learn how

It’s possible to add the chat widget to a Refined site, by using custom HTML. Note that we don’t support issues caused by custom HTML and we reserve the right to change the HTML structure of our apps at any time.

You can add a Chat for Jira Service Management to your Refined site to offer users a live chat with your agents through JSM.

To embed the chat widget on a Refined site:

  1. Get the required code snippet.

  2. Go to the Refined Administration.

  3. Select your site.

  4. Go to the Configuration tab > scroll down to Security.

  5. Turn on Custom HTML.

  6. Add the code to the Injected at top of <body> section.

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Do you use another app that compliments Refined sites? Get in touch

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You can use custom HTML to add third-party services to your entire site or to a specific landing page.