Advanced edition
If you’re using both Refined Sites for JSM and Refined Sites for Confluence you need to start a trial on both to enable the advanced edition.
Refined offers both a standard and an advanced edition so that you can choose the one that best suit your needs. Here you’ll find an overview of what’s included in the different editions as well as details on individual features. You can also find a FAQ section at the refined webpage.
Comparison
Features | Standard edition | Advanced edition |
1 | Unlimited | |
1* | Unlimited** | |
|
| |
Standard | Advanced Insights & Trends | |
1 Admin | Unlimited Admins | |
None | Unlimited Site Admins | |
|
| |
None | Comprehensive Audit Logs | |
Standard Support | Priority Support | |
Standard Search | AI-powered Intelligent Search |
Feature details
Upgrading & grace period
Details below might refer to a grace period when upgrading. This period lasts until Sep 30, 2025
Publish sites
The Publish status controls who can access your site, and allows you to work on a draft site that non-admin users don’t have access to. See more at Publish site status
Public sites
You can extend the reach of your Atlassian tools with unlimited public sites—perfect for external docs, customer support, or partner portals. See more at Site access permissions
Custom domains
You can brand your site with a custom domain for a seamless, professional experience that aligns with your organization’s digital identity. See more at Custom domains
Analytics
The analytics feature allows you to track content performance and views. Advanced allows you to gain deep insights into user behavior, search trends, and stale content—so you can optimize, refine, and improve the user experience. See more at Analytics
Refined admins
You can scale your sites with Refined Admins—giving your team control without adding Jira/Confluence overhead. See more at Refined administrators
Site admins
You can empower teams with distributed site ownership—let HR, IT, or Support manage their own sites while you keep the big picture intact. See more at Site administrators
IP Allowlisting
Secure your site by limiting access to trusted networks, blocking unauthorized access, and ensuring compliance with security policies. See more at IP Allowlisting
Audit log
You can track every change made on your site, ensuring accountability, security, and quick troubleshooting when things go off track. See more at Audit log
AI Search
You can help users find answers fast with AI-powered search that delivers instant, intelligent responses, reducing support tickets and improving UX. See more at AI Search
Priority support
You’ll get help from our team of site-building specialists if and when you need it. On advanced you get priority attention from our team so your mission-critical sites stay up and running with minimal disruption.