Jira Issues module

Owned by Johannes Laatu (Deactivated)
Last updated: Oct 06, 2023 by Madzy Soetman
2 min read

The Jira Issues module shows a list of Issues to users. It only shows Issues they have permission to view.

You can add this module to your site home, category homes, and Jira projects/JSM portals.

Settings

Some settings are only available in Refined for Jira Service Management 3.1 and up.

Setting

Description

Setting

Description

Columns

Select which information about the issues to include.

  • Simple columns. Choose from preselected types of information.

  • Advanced columns. Use custom fields from Jira as columns: the module supports the field types string, number, user, date, datetime, and array. For custom fields, use customfield_xxxxx where xxxxx is the field ID.

Note that once you add advanced columns, the simple columns you have set are ignored: you will need to add them in the Advanced column fields as well. For example, you can specify: issuetype,key,summary,customfield_10027.

Column titles

Select to show the titles of the columns.

Filter

Decide which issues appear in the module:

  • Basic filter. Display issues based on label, component, project, status, and creator.

  • Dynamic filter. Your users can filter issues based on issue status (open, closed, all) and issue assignment (assigned, watched, or reported by user). Users can also search issues with a search field.

  • Advanced filter. Enter the JQL you want to filter on. For custom fields, use cf[xxxxx] where xxxxx is the field ID.


Find a field ID

  1. In General Configuration, go to Issues > Fields.

  2. Edit the field and look in the URL.