Announcement Banners

Place banners at the top of your sites to communicate important information to your users. You can show announcements on an entire site, a specific category, or a specific service desk portal. For Jira Service Management, it can also be shown on the login page.

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Create and manage announcement banners

Project administrators and project agents can create and manage announcement banners for:

• Specific Service Desk portals

Jira administrators and Refined administrators can create and manage announcement banners for:

• The JSM login page

• All Refined sites (global)

• Specific Refined sites

• Specific Service desk portals

• Specific categories

Project administrators and project agents

1. Go to the project.

2. In the left-hand menu, go to Refined customer portal > Announcements.

3. You’ll see an overview of active banners: read more below. Here you can:

   1. Click + Create announcement to add a new banner.

   2. Click an announcement’s Cogwheel to edit, copy or delete it.

Jira administrators and Refined administrators

1. Go to the Refined Administration.

2. Go to the Announcements tab.

3. You’ll see an overview of active banners: read more below. Here you can:

   1. Click + Create announcement to add a new banner.

   2. Click an announcement’s Cogwheel to edit, copy or delete it.

Announcement banner settings