Feedback on Confluence pages and blog posts

Owned by Madzy Soetman
Last updated: Sept 18, 2024
3 min read

Allowing users to give feedback on Confluence pages and blog posts helps you learn from from users to improve the site.

Users can choose to give the feedback anonymously or tied to their account.

Enable feedback

Go to Confluence space settings and toggle on Feedback.

Access to feedback

What access a user can see depends on their Confluence permissions:

  • Users with Confluence Page View permissions can see, edit, or delete the feedback they provided. They can’t see others' feedback.

  • Users with Confluence Add/Edit Pages permissions can see everyone’s feedback. They can mark feedback items as resolved or unresolved.

If you disable the feedback feature, users can still view previously-provided feedback.

Access a page’s feedback on your Refined site by clicking the speech bubble icon at the top of the page. Unresolved feedback is marked with a red number on the speech bubble.

Untitled.png

Access a page’s feedback Confluence by clicking he Refined logo at the top of the page.

image-20240416-083323.png

To find an overview of all feedback on a Refined site:

  1. Go to the site and log in.

  2. Click your avatar, which is located in the navigation menu.

  3. Click Feedback.

If you have unresolved feedback on your site, a red number appears on your avatar, which is located in the navigation menu.

To access feedback on all your Refined sites, go to the Refined Administration and click your avatar, which is located in the navigation menu.

Collaborate easily by sending a colleague a link to a feedback item. Confluence permissions still apply.

 

 

Feedback filtering

Filters in the feedback overview help you manage the feedback on your site. Filter by:

  • Reporter

    • Reported by me

    • Reported by anyone but me

    • Anonymous feedback

    • All feedback

  • Pages

    • All pages

    • Pages created by me

    • Pages I have editing rights on

  • Status

    • Any status

    • Unresolved

    • Resolved

Interactions with other space settings

When the Embedded Confluence pages space setting is enabled, the feedback button is located at the bottom of the page instead of at the top.