Blog from August, 2024

If you need help building your site, you can always ask Robyn, our virtual site-building assistant. Click the icon in the bottom-right corner of the Refined Administration to start a new chat. When asked a question, Robyn formulates an answer based on information from help.refined.com.

Didn’t get the answer you were looking for? Contact our support team

This AI assistant is still in early development, so it may give incorrect answers. Don’t share any personal information.

Data storage

We don’t store info about the user who writes in the chat and we don’t add cookies.

A forthcoming update from Atlassian might affect how the Assets feature in Refined Sites for Jira Service Management (JSM) works for you. 

We ask you to please check that your service user has a product admin role for JSM. Otherwise, you might see issues with the assets feature, such as potentially having no access to the feature at all. If you do see problems with assets, please first validate the service user.

Note that this change will take place on or after August 2. As the Assets functionality is currently in beta, it is subject to API changes or updates from Atlassian. 

If you have questions or concerns, please contact support.