Communicate important information to your users by adding an announcement banner to the top of your Refined site. You can show banners on an entire sit, category, or Place banners at the top of your sites to communicate important information to your users. You can show announcements on an entire site, a specific category, or a specific service desk portal. For Jira Service Management, it can also be shown on the login page.
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Site and category homes
Only Jira Administrators and Refined Administrators can add Announcement banners on site homes and category homes.
On the Refined Site, click settings in the top right corner > Announcements.
The dialog shows an overview of the current announcements. You can edit them using the settings icon next to the announcement.
Service desk portals
Only project agents and project administrators can add Announcement banners to service desk portals.
Go to the Project page > Refined Customer Portal.
Click the tab Announcements tab.
Create and manage announcement banners
Project administrators and project agents can create and manage PSRs for:
Specific Service Desk portals
Jira administrators and Refined administrators can create and manage PSRs for:
The JSM login page
All Refined sites (global)
Specific Refined sites
Specific Service desk portals
Specific categories
Project administrators and project agents
Go to the project.
In the left-hand menu, go to Refined customer portal > Announcements.
You’ll see an overview of active banners: read more below. Here you can:
Click + Create announcement to add a new banner.
Click an announcement’s Cogwheel to edit, copy or delete it.
Jira administrators and Refined administrators
Go to the Refined Administration.
Go to the Announcements tab.
You’ll see an overview of active banners: read more below. Here you can:
Click + Create announcement to add a new banner.
Click an announcement’s Cogwheel to edit, copy or delete it.
Announcement banner settings
Setting | Description | ||
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Message | The message content of your announcement. | ||
Location | The announcement banner shows up on the location you choose, as well as all its child pages. From the dropdown menu you can select global (all sites) or login page. Alternatively, type to select a specific site, category, or service desk you select, and on all its child pages. | ||
Published | The banner is not visible on your site until you check this box to publish it. | CloseableCheck this to display the announcement: consider it a draft when it is not checked. | |
Closable | By default, active banners always stay visible while users browse the site. If you check thisbox, users can close the banner. | ||
Type | You can choose one of four banner types: warning, alert, info, and announcement. The icon and banner colour change depending on the banner type.
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Changing the colour or your banners
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banner type |
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Set the colour of your banner using the class.
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Add the CSS to Refined Administration > Themes & Styles > Custom CSS and HTML.
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