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Project administrators and project agents can create and manage PSRs announcement banners for:

  • Specific Service Desk portals

Jira administrators and Refined administrators can create and manage PSRs announcement banners for:

  • The JSM login page

  • All Refined sites (global)

  • Specific Refined sites

  • Specific Service desk portals

  • Specific categories

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Announcement banner settings

Setting

Description

Title

The title is placed above the message in a larger font.

Message

The content of your announcement.

Link

Provide text and URL. The link is placed on the right-hand side of the banner.

Location

The announcement banner shows up on the location you choose, as well as all its child pages. From the dropdown menu you can select global (all sites) or login page. Alternatively, type to select a specific site, category, or service desk.

Published

Check this to display the announcement: consider it a draft when it is not checked.

Closable

By default, active banners always stay visible while users browse the site. If you check thisbox, users can close the banner.

Type

You can choose one of four banner types: warning, alert, info, and announcement. The icon and banner colour change depending on the banner type.

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