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You can add chat widgets from external services to a Refined site. For example, widgets from Intercom and Zendesk make it easy for your users to contact you.
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Aside from widgets, Refined also features integrations and supported apps. |
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Get the widget’s code
To get code for the native Jira Service Management widget, follow this guide. Refined also supports the Atlassian Marketplace app Chat for Jira Service Management: read the article supported Atlassian Marketplace apps.
To get code for an Intercom chat widget, go to Intercom’s website > Settings > Installation > Web.
To get code for a Zendesk chat widget, go to Zendesk’s website > Settings > Channels > Widget > and create a widget.
To get code for a Freshdesk chat widget, follow this guide.
Add the widget to
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Edit a landing page and paste the code into an HTML module.
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your site
You can choose to display the widget on the entire site, or only on a single page.
To an entire site
Go to the Refined Administration.
Click Sites in the left-hand menu.
Pick the site you want to add the widget to.
Go to the Configuration tab > Advanced Settings > Activate Custom HTML.
Paste your code in the At the end of BODY field.
To a single page
Edit a landing page and paste the code into an HTML module.