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General Partner Questions

How do we become a partner of Refined?

  • You must be an Atlassian Solution Partner to partner with Refined. If you meet this pre-requisite you’re welcome to apply to be a partner of Refined. Apply using the form at this link: https://services.refined.com/become-a-partner

  • Once you’ve applied, we will review your application and send you information accordingly.

As a partner of Refined do I get a free demo license for Refined apps?

  • Yes for Server and Data Center apps you do. Contact us to request or renew your demo licenses. Cloud demo licenses are not yet available.

What are the benefits of being a partner of Refined?

What are the requirements of being a partner of Refined?

Billing and Licensing FAQs

How do I know which license to choose when purchasing Refined?

  • The Atlassian license tier determines what license type you need to buy for Refined. E.g. if you are installing Refined on Confluence Server with a 100 user Confluence license, then you need to purchase a 100 user license of Refined for Confluence Server. This is done automatically via Atlassian Marketplace. 

  • The same applies for Refined for Jira Server and DC. This app goes by the number of Jira users, not the number of Jira Service Desk agents.

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