Jira Issues module (Page Builder)

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Jira Issues module

The Jira Issues module shows a list of issues from one or more Jira Software projects. It only includes issues that a user is allowed to see according to their Atlassian permissions.

Add this module to a page

This module is only available if you have Refined for Jira Service Management Cloud.

Due to maintenance, it’s temporarily not possible for customers whose accounts were created after 20 August 2023 to add Jira Software projects to Refined sites.

If you have any questions, please contact us.

Open the Page Builder on the page you want to edit. This can be:
- The site’s homepage.
- A Refined Page.
- The landing page of a Jira Software project, Jira Service Management project, or Confluence Space.
Hover your mouse over the desired location on the page and click the + Add module button that appears.
Click Issues in the left-hand menu.

Edit the title

Simply click the module’s title to start writing and formatting. You can use text variables to make the text dynamic, for example to display the user’s first name.

Edit the settings

Select the module to see its menu, which appears on its right-hand side.
Click the Cogwheel.
Edit the settings, which are divided over multiple tabs:

Module tab

Setting	Description
Fixed height	By default, all modules adjust their size to their content. To set a fixed height instead, fill in the desired height in pixels.

Jira Issues tab

Setting	Description
Columns	Simple lets you choose from the most commonly used columns. Advanced lets you choose more customized columns. Advanced supports the field types string, number, user, date, datetime, and array.
Column titles	Show or hide the titles of each column.
Filter	Filters let you narrow down which issues from your site's Jira Software projects to show. Simple lets you filter by label, component, project, status and creator. Dynamic lets users only see issues related to them which they can filter themselves. Advanced lets you filter with JQL.
Filter by label Available when Filter is set to Basic.	Enter a label you use in Jira Software to include only issues with that label. Add a dash ( - ) in front of a label to exclude its issues. Separate multiple labels with commas.
Filter by component Available when Filter is set to Basic.	Enter a component you use in Jira Software to only include the issues that belong to that component. Add a dash ( - ) in front of a component to exclude its issues. Separate multiple components with commas.
Filter by project Available when Filter is set to Basic.	Leave this field empty to include all projects added to your Refined site. Show one or more specific projects by entering their Project IDs, separated with commas. Enter a text variable to show dynamic content: Error rendering macro 'excerpt-include' : No link could be created for 'MARKETING:Docs & UX copy for future releases'.
Filter by status Available when Filter is set to Basic.	Enter a Jira Software status to only include issues with that status. Add a dash ( - ) in front of a status to exclude its issues. Separate multiple statuses with commas.
Filter by creator Available when Filter is set to Basic.	Enter a creator's Account ID to include their issues. Add a dash ( - ) in front of a creator's ID to exclude their issues. Separate multiple IDs with commas.
Order by Available when Filter is set to Basic.	Creation date (descending: newest first) Creation date (ascending: oldest first) Last modified (descending: newest first) Last modified (descending: oldest first) Priority (ascending: lowest first) Priority (descending: highest first)
Number of items Available when Filter is set to Basic.	Decide how many items you want to show. Users can browse more items with the arrows at the bottom of the list.
Filter by project Available when Filter is set to Dynamic.	The module will only show issues related to the user, which they can filter themselves: All issues/Open issues/Closed issues Reported by me/Assigned by me/Watched by me. Leave the field empty to include all projects added to your Refined site. To include only specific projects, enter one or more Jira Project IDs separated with commas.
Filter with JQL Available when Filter is set to Advanced.	Make the JQL filter dynamic with text variables.

Find a Project ID

From your project's sidebar, select Project settings > Details.
The Project ID is the number after pid= in the URL.