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Due to maintenance, it’s temporarily not possible for customers whose accounts were created after 20 August 2023to add Jira Software projects to Refined sites. If you have any questions, please contact us. |
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Because it’s not possible to migrate themes, you have to re-create and apply them on Cloud. Note that Refined for JSM Cloud doesn’t support third party themes.
Step 6.
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Migrate layouts (landing pages)
To migrate layouts (called landing pages on Cloud):
Make sure you have the following installed:
Refined for Jira Service Management Server/DC version 3.6 or newer
Jira Server/DC version 8.20 or newer or Jira Service Management Server/DC version 4.20
On your Refined site, go to a site or category home and click the … Three dots in the top right corner > Edit site/category home.
Click the Import/Export button > Download latest published version for use on Cloud.
If the layout contains modules that are unavailable on Cloud, a popup will appear. Select if you want to exclude or replace these modules in the Cloud layout. See the module comparison below.
When you're ready, click Download.
Go to the landing page on your Refined for Jira Cloud where you want to use the layout.
Click the … (three dots) > Edit page to open the Page Builder.
Click the Three lines in the top-left > Export/Import page layout.
Upload the layout.
Make adjustments if necessary and hit Publish.
Module comparison
Because of technical differences between Cloud and Server/DC, there are some differences between the modules in the Layout Editor (on Server/DC) and the Page Builder (on Cloud). If the layout you export contains modules that are unavailable on Cloud, you can configure how they should be handled in the export.
Layout Editor modules | Page Builder modules |
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Replace the module with a Text module in the layout that you download, or exclude it altogether. In the Text module, you can manually add links to your Confluence Cloud knowledge base. | |
This module is automatically replaced with an Image module with the Navigation Content style. |
This module is automatically replaced with an Image module with the Navigation Highlight style. | |
Although the Popular Service Desks module doesn’t exist on Cloud, you can use other modules to direct users to popular service desks. You’ll have to check which service desks are popular, get their URLs, and add these to for example a Links module, Image modules, or Icon modules.
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Replace the module with a Text module in the layout that you download, or exclude it altogether. In the Text module, you can manually add links to projects that you know are most popular. | |
There is no alternative for this module on Cloud, so it won’t be included in the downloaded layout. If you plan to add another module in its place on Cloud, a placeholder can help you see where the module used to be. |
Once you’ve migrated the layouts, you can also start using these modules:
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News (if you also have Refined for Confluence Cloud)
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Pages (if you also have Refined for Confluence Cloud)
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Activity Stream (if you also have Refined for Confluence Cloud)
Need more help?
Have a look at the migration FAQ and the demos & other resources page.
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