Issue Types module

Owned by Madzy Soetman
Last updated: Nov 06, 2024
2 min read

This module is only available if you have Refined Sites for Jira Service Management Cloud.

Due to maintenance, it’s temporarily not possible for customers whose accounts were created after 20 August 2023 to add Jira projects to Refined sites.

If you have any questions, please contact us.

The Issue Types module lets users create Jira Issues on your Refined site. It only shows issue types that a user is allowed to see according to their Atlassian permissions.

Add this module to a page

  1. Go to a landing page on your site.

  2. Click the Edit page button.

  3. Hover your mouse over the desired location on the page and click the + Add module button that appears.

  4. Click Issues in the left-hand menu.

  5. Select the Issue Types module.

To give users an overview of created Issues, add a Jira Issues module to the same page.

Edit the title

Simply click the module’s title (heading), to edit it. There are various formatting options, including paragraph/heading styles. Tip: use text variables to make the text dynamic, for example to display the user’s first name.

Edit the settings

  1. Click the module to open its settings menu, which appears on its right-hand side.

  2. Edit the settings, which are divided over multiple tabs:

Module tab

Setting

Description

Setting

Description

Fixed height

By default, all modules adjust their size to their content. To set a specific height instead, fill in the desired height in pixels.

Issue Types tab

Setting

Description

Setting

Description

Layout

  • Icon includes the icons of the issue types as set up in the Jira project.

  • List includes the icons and descriptions of the issue types as set up in the Jira project.

Item size

Choose between Small, Medium, and Large.

Columns

Specify how many columns the module should have. Icon layouts are more compact than list layouts, which gives you space for more columns.

Project ID

To include all projects added to your site, leave this field empty.

To show one or more specific projects, enter their Project IDs separated with commas.

To show dynamic content, enter a text variable:

Find a Project ID

  1. From your project's sidebar, select Project settings > Details.

  2. The Project ID is the number after pid= in the URL.